It
is difficult to create, and maintain a business; however, in times of
global economic crisis or favorable conditions the businesses fail. The
first thing to do is take responsibility, because, if we know that we
are responsible for customers not buying from us, this means that we can
improve, and can find a solution.
Here I present the top five reasons why companies often fail:
1. Lack of planning and experience.
To
create, and manage a business is not easy. Many times we have planned
mentally, but with the passage of time we forget our main objectives and
goals, so it is very necessary to translate our ideas through a
business plan.
The
lack of experience also results in too optimistic and unrealistic
projections, in rush decisions, etc. Experience is acquired over time,
and knowledge of the theory is needed to run a business. If you do not
have much experience, it is advisable to start with a small business,
assuming some risk, and making decisions without fear of making mistakes
or failing.
2. Lack of available capital.
This
problem arises when not planning a budget of expenditures. Often times
you do not get the expected sales or the company grows too quickly, and
does not have enough capital to maintain itself. As mentioned in the
previous section, to confront this problem, we must develop a business
plan that allows us to project both the revenue and spending, which in
turn allows us to make a projection of both income and expenditures, and
tells us the necessary amount of capital needed to start a business.
Another solution is to minimize costs without sacrificing the quality of the product or service.
3. Low Sales.
The
reasons for low sales may vary. They may be caused by bad location, the
market segment, or perhaps an inferior quality product or service is
being offered. Bad customer service can also be a factor.
The
main way to combat the problem is to improve product quality, provide
good customer service, promote what you are selling and increase
advertising. If location is the hindrance, then you should seek a better
place, consider alternatives, and contemplate factors such as: target
audience, competition, the influx of people, costs, accessibility, and
visibility.
4. Poor Marketing.
Simply
put. If your company does not have a good marketing strategy, it will
never get the results you want. You can have the best product in the
world, but if nobody knows about it, nobody will buy it. It’s necessary
so that people may buy your product, and want to do business with you
that they get to know you, where you are located, what you sell, what
you have to offer that others do not offer, and why they should choose
you. This is what Marketing is all about.
From
my experience, the majority of small and medium-sized businesses
dedicate few resources to marketing. And generally when businesses use
marketing strategies, they use the same promotional techniques like
those of its competitors. I, therefore, recommend a good analysis and
use of resources whether it be either traditional resources (newspaper,
radio and television) or online resources (website, email, social
networks, etc).
5. Excessive competition.
It
is essential to get to know the customer in order to find competitive
advantages, which differentiate us from other companies. The main ways
to deal with competitors is to offer a quality product, which is unique,
original, and innovative, and to provide excellent service and customer
support.
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